Garage Door Opener FAQ

When it comes to a garage door opener, there are many issues and questions that can arise. Not only can it be difficult to know what garage door opener to choose in the first place with so many to choose from; troubleshooting a broken one can present even more questions. So, when you need a new garage door opener for your Maplewood home or if your current garage door opener is having issues, it’s best to enlist the experts. As a professional garage door company, the experts at Premium Garage Door Service have heard a few reoccurring questions when it comes to the garage door opener. We’ve provided a few of the most common questions we’ve received and we hope this helps you choose a new garage door opener and know what to look for in terms of garage door opener repair.

Home Garage Door Openers

Q: Why won’t my garage door close all the way?
A: The close limit switch likely needs to be readjusted. Give us a call and we can come out and see what needs to be done.

Q: Why won’t my garage door opener work?
A: Try moving closer to your garage door when you hit the button to open or close it because you might be out of range. Make sure the antenna that is on the motor unit is hanging down. Check the remote’s batteries and change them. Or maybe the remote needs to be reprogrammed. Premium Garage Door Service can help pinpoint the issue and provide any needed repairs.

Q: Why won’t my garage door opener work with my remote or wall switch?
A: It is likely the power source has been disrupted. Make sure the unit is fully plugged in and make sure you didn’t accidentally blow a fuse. If neither of these solutions work, call our garage door company to come out and take a look.

Q: What should I look for in a warranty?
A: You will usually see at least a three-year warranty on the opener for your garage doors, and it will usually cover the motor, the belt and the chain. Some brands even offer a lifetime warranty! Just be sure you read all of the fine print so you fully understand what is covered and what is not and for how long.

Q: Why does my garage door immediately close after it opens?
A: The close limit switch should be looked at. To be on the safe side and to make sure no accidents occur, give our garage door company a call to schedule an appointment.

If you don’t see your question here or for more information on a garage door opener for your Maplewood home, call Premium Garage Door Service at 651-344-0489 or Contact Us to Request Service.

Troubleshooting a Broken Garage Door Opener

One of the most frustrating aspects of having a garage door is when the automatic opener won’t work anymore. Sure, you can open it manually, but that does you no good when you are outside in bad weather! Here are a few recommendations on how to fix your garage door opener, at least temporarily, until our garage door company in Scott County can come out and fix it for you.

Problem: Your garage door opener will not work with the remote or the wall switch.

Chances are, the power source has been disrupted somehow. Make sure the unit is fully plugged in and make sure you didn’t accidentally blow a fuse. If neither of these solutions work, call our garage door company to come out and take a look.

Problem: Your garage door will close but not all the way.

More than likely, the close limit switch needs to be readjusted. Give us a call and we can come out and see what needs to be done. Otherwise, it could be that the door is binding when it is being raised and lowered manually.

Problem: Your garage door immediately closes after it opens and vice versa.

This is another situation where the close limit switch needs to be readjusted. To be on the safe side and to make sure no accidents occur, give our garage door company a ring and schedule an appointment. We can come to your home or business to ensure your garage door is working as it should be.

Problem: Your garage door will not open or close with its remote control.

There are a few different things you can try in this scenario. Try moving closer to your garage door when you hit the button to open or close it because you might be out of range. Make sure the antenna that is on the motor unit is hanging down. Check the remote’s batteries and change them. Or maybe the remote needs to be reprogrammed, in which case give us a call so we can take care of that for you. And, of course, if none of this works, call us and we will come out as soon as possible to fix your opener for you.

For more information on our garage door company serving Scott County, call Premium Garage Door Service at 952-513-4849 or Contact Us to Request Service.